Privacy Policy

Empire Height Safety Solutions ("we", "us") provides height safety sales, installation, inspection, training, and compliance services across South Africa. This policy explains what personal information we collect through this website, why, and how it is handled, in line with the Protection of Personal Information Act 4 of 2013 (POPIA).

When you submit a site assessment request or general enquiry, we collect:

• Contact details: name, company, position, mobile number, email address
• Site details: site name, address, city/province, required completion date
• Project information: services required, roof type, access requirements, notes
• Any photos or drawings you choose to upload

Solely to review your request, prepare an accurate site assessment and quotation, and contact you about your project. We do not sell or rent your information to third parties, and we do not use it for purposes unrelated to your enquiry.

Form submissions are sent by email to our team via our email service provider (Resend). Uploaded files are transmitted as part of that email. We do not currently operate a customer database or client portal on this site; your information exists in our email records and, where a project proceeds, in our internal project files.

Under POPIA, you have the right to:

• Ask what personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, where we are not legally required to keep it
• Object to how your information is used

To exercise any of these rights, email info@empireheightsafety.co.za.

This site does not currently use analytics or advertising cookies. If that changes, this policy will be updated accordingly.

For any privacy-related questions, contact info@empireheightsafety.co.za.